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+421 917 332 434You can contact us directly by phone or via Telegram / WhatsApp.
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Mon – Fri · 9 – 18 CET
From 9 to 18 we are available by phone for the public; active clients can reach us 24/7.
Frequently asked questions
01How fast are deposits and withdrawals?
Deposits to a RoboForex account are usually processed within 1 hour (payment card) or within 24 hours (bank transfer). Withdrawals to a bank account are processed within 24 hours.
02How often do you recommend withdrawing profits?
We recommend taking profits on a monthly basis. If reinvesting, we recommend increasing the deposit so the account always grows by exactly €10,000.
03How do I increase the account?
The account can be increased at any time – from the moment you add capital, the next open position is already copied on the new volume. We recommend increasing always by €10,000.
04What is the minimum deposit?
€10,000 – the recommended lower limit for rational returns. For higher targets we recommend from €30,000 upwards.
05Can I disconnect the strategy at any time?
Yes – disconnecting from CopyFX takes a few seconds and your money never leaves your RoboForex account. During an active trading week, we recommend consulting us before disconnecting.
06What are the risks of the strategy?
Trading always involves risk. Historical maximum drawdown below 8%, but past results do not guarantee future performance. Always assess your own risk tolerance before starting.